The Wiggles newest loyalty program for The Wiggles Store, and our way of appreciating each and every Wiggly families out there supporting us.

It’s free to join, sign-up and earn points where you can redeem rewards you when you shop online through thewiggles.com. There’s three tier of loyalty rewards, Wiggly Friend, Wiggly Star, and Wiggly Legend, everyone will start at Wiggly Friend and will progress every time you shop and go up one tier up once you met the eligibility.

Sign up, join us, and let’s keep on Wiggling!

Joining The Wiggles Store Rewards Club is easy! Just create an account for free and you’re automatically part of the Rewards Club!

Wiggly Friend - Welcome to the family! Every Wiggly journey starts here and get an instant 50 points when you sign up!

Wiggly Start - Spend at least $210 AUD to get into this tier and unlock a Free AU Shipping over $100 AUD orders and get a 100 points on your anniversary! Note that you need to keep the eligibility to get an anniversary points 😊

Wiggly Legend - Spend at least $350 AUD to be part of this tier. Unlock more exclusive benefits and exclusive sneak-peeks and have a say from our future products!

More about the tier rewards here.

There's a variety of ways to earn rewards points. The easiest and quickest way is whenever you shop, you earn 1 point for every $1 AUD spent on full-priced items excluding discount codes, shipping fee, taxes, and duties associated with your order. 

Points are issued once your order has been shipped.

You can also earn points by referring friends or family members who join The Wiggles Store Rewards Club and make purchases.

The Wiggles Store Rewards Club points cannot be earned or redeemed on gift card purchases.

Items that are returned will result in points being deducted.

If you earned points by referring a friend and later return the item they purchased using your referral, those points will also be deducted.

Of course! As long as you check out using the email address linked to your The Wiggles Store Rewards Club account, you’ll earn points regardless of your payment method.

First thing to do, is to double-check if you were signed into your email address associated with your The Wiggles Store Rewards Club account, and did not accidentally check out as a guest.

You must be logged in when making purchases to earn rewards points. If you have done this in error contact us at customerservice@thewiggles.com.au to help apply your points to your account.

For purchase-based rewards, there may be a short delay, and points are added once your order has been shipped.

If you still feel like you have earned rewards points but they are not showing up in your account, you can also troubleshoot it with the below tricks:

1. Try to refresh your browser

2. Try to log out and then log back in to your account

3. Check your ‘Rewards History’ in your Rewards account to see if the points were added without you realising it.. Your ‘Rewards History’ will show you the number of points earned, how, and when they were earned, as well as any redemptions of points made on your account.

If you’ve done the above, and still feel the balance is not right, please email us at customerservice@thewiggles.com.au with subject line ‘[Loyalty] Rewards Point Is Not Right’, and we will look into the issue for you

You will see your tier status on your The Wiggles Store Rewards Club page or within the ‘My Account’ section when logged in. View tier benefits and rewards here.

Every time you purchase at The Wiggles Store, you get closer to the next tier. You will unlock more exclusive rewards and benefits as you progress through the tiers.

Wiggly Friend - Welcome to the family! Every Wiggly journey starts here and get an instant 50 points when you sign up!

Wiggly Start - Spend at least $210 AUD to get into this tier and unlock a Free AU Shipping over $100 orders and get a 100 points on your anniversary! Note that you need to keep the eligibility to get an anniversary points 😊

Wiggly Legend - Spend at least $350 AUD to be part of this tier. Unlock more exclusive benefits and exclusive sneak-peeks and have a say from our future products!

More about the tier rewards here.

You can apply rewards from:

- The Wiggles Store Rewards Club page

- By logging into your account to view your earnings history

- Through the checkout

- Via clicking and applying email coupons

Always double-check that you are logged in to your account associated with The Wiggles Store Rewards Club when making a purchase or attempting to redeem rewards.

You can apply one reward per order. Your points unlock rewards as you go:

- 100 points = $5 AUD Off

- 200 points = $10 AUD Off

- 400 points = $20 AUD Off

You can redeem rewards as soon as you hit each milestone.

Redeeming a reward deducts the points used but won’t affect your tier status. Please note: once a reward is redeemed, it can’t be undone, so if you’re saving up for a higher voucher, make sure you’ve reached the points threshold you want before redeeming.

Unfortunately, no. Rewards points and reward codes can’t be combined with other promotional codes, discounts, on-going The Wiggles Store special offers, or e-gift cards. 

Rewards may also be temporarily disabled during special promotions at The Wiggles Store’s discretion.

100% Yes. If you’re shopping outside of Australia, your AUD rewards coupon will automatically convert to your local currency and apply at checkout.

• Earned - These are the points that have been successfully added to your account after completing an activity, placing a qualifying order, or reaching a milestone.
• Pending - Points are on the way but are not yet available to use. This usually occurs when purchases are awaiting shipment or an activity has a built-in approval period.
• Progress to Complete - You’ve started a points-earning action, such as completing a review, but haven’t finished it yet. Once completed, the points will be rewarded.
• Reversed - Points have been removed because the qualifying action was cancelled. For example, if you referred a friend who later cancelled or returned their order, the points earned from that referral would be reversed.
• Refunded - If you return a product on which points were earned, those points will be deducted from your account once the return has been processed.

Please double check that you’ve added your birthday on your account, even if you’ve added it before.

Every member who’s part of The Wiggles Store Rewards Club receives birthday points regardless of their tier. The birthday points depend on which tier you’re currently on.

You must be logged in to your account to apply it at checkout.

Your tier status is reviewed annually from the date your The Wiggles Store Rewards Club account is created. 

During each 12-month membership period, you’ll have the opportunity to earn enough points to maintain your current tier or move up to a higher one. Points, rewards, and your VIP tier will also expire if you missed one purchase every 12 months.

If we ever decide to end the Loyalty Program, your points and perks will expire with the program.

We also reserve the right to terminate any person’s rewards membership if we believe you are violating our Terms & Conditions, reselling products, exploiting the program, making excessive returns, engaging in fraud, abuse of privileges, or inappropriate behaviour that seeks to manipulate the rewards program, or for any other reason we deem necessary based on our sole discretion.

If your account is terminated by you or us, or you opt out of the Loyalty Program, you will lose any unused rewards as well as all points that have not been redeemed.

Any upcoming points expiry date can be viewed in your account, and we will notify you by email before your points expire.

We are sorry for the inconvenience. There are a couple of scenarios that could have triggered the error message.

The first possible scenario is that there was a mistype in one of the email addresses that you indeed, or you forgot to put commas between multiple emails to separate them.

To eliminate confusion over what occurred, we recommend that you go back and enter each email address one at a time, clicking ‘send’ after each one rather than uploading them all at once.

If you are still having problems using the email referrals, please reach out to customerservice@thewiggles.com.au

Thank you so much for sharing the Wiggly love! We really appreciate your support.

Referred friends must be first-time customers and have not joined the Loyalty Program before with the email address they’re using, for both of you to receive the referral rewards.

In addition, the referral must be initiated through our rewards referral box on your personal rewards page or through the use of your unique referral link, also found there.

Once your friend was able to create their account through your referral link, your reward points will be credited soon. 

You can also check your ‘Rewards History’ to see a list of any points that you have received for referrals. 

 View our The Wiggles Store Rewards Club T&C’s for more information on the conditions of Refer a Friend.