Frequently Asked Questions

When can we expect the Canberra event to go on sale?
The Canberra event at the AIS Arena will go on sale in the coming weeks. As soon as the date is confirmed, The Wiggles and venue will update on sale information, so we recommend keeping an eye on social media channels for further details. 

Do I need to purchase a ticket for both adults & children?
Yes: Everyone attending will require a ticket, except for Children under 12 months old, as they will be required to sit on the lap of a parent or guardian.

Should I buy tickets from websites other than those listed on The Wiggles site?
No: We cannot validate any tickets that are sold outside of the ticketing links & agencies provided. If you purchase from a third party retailer or resale site, you may be denied entry on the day of the event.

Can I purchase as a group?
The maximum tickets you can purchase in one transaction is 8 tickets.

Is there a pre-sale available?
Yes! Pre-sale access starts Tuesday 9th July 11am (local time) and ends Wednesday 10th July 11:59pm(local time) for our Wiggly News Database.

Click here to sign up online

Booking with accessibility requirements: 
You can now purchase Accessible Tickets online for a range of events. Simply click on the Accessible filter to view the Accessible Ticketing types available for the event. If this option is not available, please call or submit an Accessible Ticket booking form.

Click here for How to: Book an Accessible Ticket Online

Companion Card

A Companion Card is a card issued to people with a significant, permanent disability. Patrons holding a valid Companion Card are eligible for a complimentary Companion Card Ticket.  
If you have been issued a Companion Card ticket, you may be required to present your Companion Card at the Event on Event Day. For more information on the Companion Card, please visit http://www.companioncard.gov.au/ 

Easy Access
Accessible Tickets are available for patrons with mobility issues or who have accessibility needs but do not require a wheelchair location.  These seating locations are typically accessible via less than 5 stairs, are located close to amenities such as toilets and may be close to the venue entry/exit.    

Hearing Impaired
Hearing Impaired Ticket is available in selected venues for use by patrons with a hearing impairment and may utilise technologies such as hearing loops.   

Sign Language Interpreter:
Sign Language Interpreter Ticket is available at the 10am session of each show date and location. Contact the venue directly for access reserved seating for patrons.

Vision Impaired:
Vision Impaired Ticket is available in selected venues for use by patrons with a visual impairment.   

Vision Impaired with Guide Dog:
Vision Impaired with Guide Dog Ticket is available in selected venues for patrons with a visual impairment who require their Guide Dog to be present during the event.

Wheelchair Accessible:
Wheelchair Accessible space is a location that is wheelchair accessible because (a) the seat has been removed from that location to accommodate a wheelchair; or (b) the location is permanently a dedicated wheelchair space. A customer who purchases a Wheelchair Accessible seat will remain in their wheelchair for the duration of the event.  

Sensory Rooms & Sensory Kits:
Our venues provide sensory spaces available for those who require these. Venue staff will be on hand to assist with this if required on the day.
Some venues also have a limited number of sensory kits available.

Further assistance required:

Submit your assistance requirements here

Or call 1300 665 915, Ticketek's Accessible Ticket booking line if you require additional support in completing your booking. Our opening hours are Monday to Friday 9am - 5pm (AEDT) 

Please check individual ticketing agency for full T&C's.